Q: Why do I have to pay for the reservation up front? |
A: Because of the high demand and limited seating of the screenings and workshops, we feel that it's important for you to know that your places are secured ahead of time. |
Q: Why are you using PayPal to do this instead of cheques or cash? |
A: There are a number of reasons. PayPal is a secure, trusted third party resource that has the ability to accept payments from all of the major credit cards. If you have a PayPal account, you can also pay that way. By using PayPal you can guarantee your reservation immediately, and you can take advantage of collecting any Air Miles or other points attached to your credit card. |
Q: Do I have to create a PayPal account in order to pay with my credit card? |
A: Absolutely not. When you click the Pay Now button, you will see a link on the right hand side that says "Don't have a PayPal Account?". When you click on this link you will see a standard form where you can fill in your credit card details as a Guest. |
Q: Does the Reel Fun Film Festival have any access to my financial data? |
A: Absolutely not. When you click the Pay Now button, you are taken to a secure PayPal site to complete the transaction. The Reel Fun Film Festival only receives notification when a payment has been successfully made, and that notification does not contain any credit card, or other financial data . |
Q: What if I have to cancel my reservation? |
A: Since you have use PayPal to pay for the deposit, a refund will be applied directly to the credit card or PayPal account that you used to make the deposit. |
Q: What happens if not all of the students I paid for can attend? |
A: At the event, let us know how many students you have paid for that are unable to attend. We will process a refund for those students and apply the credit directly to the credit card or PayPal account you used to pay for the reservation. You will receive email confirmation directly from PayPal. |
Q: Who do I contact if I have more questions? |
A: Please send an email to schools@reelfunfilmfest.com and we'd be more than happy to answer any questions you may have. |
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